Mediator Academy
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Internationally Accredited Commercial Mediation Training - Dublin

Qualify as a Civil and Commercial Mediator and gain the skills and knowledge to mediate commercial disputes at home or across borders.

Next Programme - 27th, 28th June & 1st - 3rd July 2024
Register today for our June Summer School or September Commercial Mediation Training Course

Learn career-building skills with credentials to back them up

"I found the course really tough but extremely rewarding and beneficial for my role in the Bank. Apart from becoming an IMI accredited mediator, which was really important to me, I got really helpful insights into my verbal and non-verbal communication style which are already making an impact at work.
I would highly recommend this course not just for people who want to pursue a career in mediation but for anyone who works in HR."

- David Coleman
Head of Group Industrial Relations
Bank of Ireland

"After 30 years as an attorney it was high time I moved from the adversarial process and, given my international experience, I felt opening myself to the EU, through Ireland, would be a nice career balance. The course included an intensive, and in-person, expertly guided workshop in Dublin. The instructors were top-tier, the expectations high and my classmates proved to be as smart as they were convivial. In sum, the experience has been everything I hoped it would be.."

- Richard Newton
Employment Attorney
Southeast U.S.

"From beginning to end, the commercial mediation training was meticulously planned by the training faculty, ensuring a comprehensive learning journey. The in-person training was challenging and engaging and I wholeheartedly recommend this course. Meeting Michael Peart at the end was very inspiring.  "

- Janice Irvine
HR & Mediation Practitioner
Leaning In

"It was achievable, this is a course you can actually do and finish it. The training was absolutely first class."

- Peter Lennon
Litigation & Dispute Resolution Partner

"I would highly recommend this programme to anyone looking to developing a practice not only as a mediator but as a practitioner advising parties who are attending mediation. It gives you a real insight into the process and what the people around the mediation table are thinking. ."

- Deidre Ní Fhloinn PhD
Bar of Ireland

"Having had some experience of mediation as a solicitor, I wanted to findout more about the process and was interested in being able to act as amediator. Two colleagues who are mediators banished any doubts and so I signedup. The class size was perfect and the content was interesting. A mixture ofrole plays with interesting case studies kept everyone involved and interested.Aled and Sabine were great teachers and brought a great energy to the room eachday. As well as being educational it was great fun. I would highly recommend itto anyone who has an interest in mediation."

- Donogh McGowen

"I completed this course in August 2023 and I have to say that the delivery and course content was exceptional. Aled & Sabine delivered professionalism and demanded it. The days and evenings were long and challenging, punctuated with essential (and calorific) breaks. Exactly as a properly run mediation should be.
I am confident that I now have the skill set and understanding of the mediation process to take on even the most challenging of cases. If you want to be the best commercial mediator you can be then I highly recommend you study with Mediator Academy."

- June Stapleton Burke BL
Bar of Ireland

"This course will challenge you, some of the skills you learn are counter intuitive and each day was an eye opener. Through the expert guidance of the Mediator Academy teaching faculty, you will over the course of this intensive week, develop the knowledge and skills to build the platform needed to undertake the role of commercial mediator.

This was one of the best courses I've attended."

- Larry Ennis
Mediator, Solicitor
Ennis Solicitors

"I've worked in litigation most of my professional life and I was looking for a career change. The course was seriously great. It gives you a practical insight into what you might expect in real life mediation. The course was engaging and was supplemented by theory and all backed up by top practitioners who know what they're talking about. I'd highly recommend this course."

- Marcin Szulc
Mediator, Solicitor
Principal, Rostra Solicitors

Programme Information

5-days In-person Workshop,
Dublin (including Assessment)
In addition to online lessons
Accrediting Body
International Mediation Institute (IMI) Qualified Mediator & UK Civil Mediation Council (CMC)

€2950 - Programme Fee

Combines a 5-day intensive workshop with online learning. Immersive online learning includes interactive case study simulations that prepare you for the workshop and the reality of commercial practice.

The  IMI offer a  rigorous and comprehensive accreditation and their international status ensures global recognition of this qualification. The CMC sets professional standards for UK mediators.

Your programme fee includes all online learning, course handbook, in-person workshop, refreshments and lunches. *Mediator Academy Alumni receive 10% discount (verified by your blockchain certificate)



About this PROGRAMME

Civil and commercial focus - establish yourself in the most lucrative area of mediation practice and learn how regulation in Ireland and abroad is driving cases up and opening up new opportunities for mediators in Ireland.

Internationally respected certification - The IMI's qualifications framework offers an internationally recognised certification and the opportunity to market your practice at home and abroad.

Blended programme - learn from an international faculty of commercial practitioners and study in an immersive and flexible way. Your programme combines both online and in-person intensive skills practice preparing you for mediation work in both online and face-to-face cases.

Skill mastery - our small cohort-based learning model alongside our just-in-time video based coaching system ensures that you'll receive focused coaching and feedback so that you master the skills you need to practice.

Why This Programme

This programme brings together the best of online and in-person learning for a unique educational experience leading to the gold standard in international mediation certification.


Interactive and Personalised Online Learning

Experience an immersive and engaging online learning experience. Learn in a flexible and engaging way, meet your peers and tutors on the live sessions.

Online and in-person

Small Cohort Size  in-person

A maximum cohort size of 10 students guarantees you'll receive targeted and personalised feedback and coaching.

Live online sessions

Video based Coaching & Feedback

Maximise skills acquisition and build your confidence through just-in-time, video based coaching, as well as learning in the group.

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International Certification

Receive a worldwide recognised mediation qualification. Its rigorous and future-focussed international standards,  enhances career mobility and provides a distinct advantage over other accreditations.

Accredited course

Future Proof Curriculum

Mediation law and practice have changed dramatically. Hit the ground running with the skills and knowledge to work in a rapidly changing commercial environment and learn about new and growing areas of practice.

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World Class expert Faculty

Our online global faculty is made up of the most experienced and renowned commercial practitioners and academics in the world. Our in-person faculty have been teaching and practising mediation, on and offline, around the world for 15 years.

Reserve Your Place

Reserve your place on our May 2023 programme

Summer School - June / July 2024
Dublin (8.30am-5.30pm) 27th, 28th June & 1st-3rd July
Includes Assessment Day
All inclusive Fee of €2950
*Online sessions: 18th, 20th & 25th June



September 2024
Dublin (8.30am-5.30pm) 2nd - 6th September
Includes Assessment Day
All inclusive Fee of €2950
*Online sessions: 22nd, 27th & 29th August



Programme Fee €2950

*Three 2-hr live-online sessions will run via Zoom. See Programme Curriculum for more information about how your online learning is structured.

Why Mediator Academy

Specialist in mediation education. Over 10,000 international learners have completed our online and in-person courses. You will learn the theory, practice and skills to enable you to be an effective civil and commercial mediator.

Join our community of practitioners and get access to a wealth of resources so that you continually learn, grow, develop and network.

Access to thought leadership. You will have unique access to and learn from the most respected and, crucially, the busiest commercial mediators on the planet.

Programme Curriculum

Flexible Online Lessons

Module 1 - Mediation Processes & Skills

Discover how mediation has changed as a result of the pandemic. Design process models for different disputes. See different mediation skills and strategies in action. Assess which cases are suitable for mediation and draft the documents that you and the parties need.

Module 2 - Mediation Principles

Gain an in-depth understanding of conflict analysis for mediation. Tackle ethical challenges in mediation and take a position on some of the debates influencing the sector. Find out how the Mediation Act, 2017 and other law impacts on your practice. Learn about new practice areas and future job opportunities.

*Module 1 must be completed before the in-person workshops

Live Sessions

Your online learning will consist of three 2-hour live tutorials via Zoom and two Modules of interactive lessons which you can undertake in your own time and at your own pace.

Tutorial 1 - Orientation

Meet your tutors and fellow participants and find out what's ahead. Set some goals and expectations and address questions around the assessment process.

Tutorial 2 - Dispute Analysis

Learn how to plan a mediation from start to finish. Use models of conflict analysis to find our what is driving the dispute and motivating the parties.

Tutorial 3 - Workshop Preparation

Dive right into the skill practice sessions through practical exercises. Discover how our coaching model will accelerate your skill acquisition and prepare for the first in-person workshop.

Day 1 & 2

Learn how manage client intake and get the mediation process underway. Deliver effective opening statements and manage difficult parties and challenging situations.

Day 3 & 4

Move further into the process and implement your mediation plan. Facilitate negotiation and bargaining, and overcome deadlocks. Draft effective mediated settlement agreements. Intensive skill practice mediating commercial cases.

Day 5

Undertake your mediation skills assessment in a supported, stress-free environment, and take the next steps toward launching your commercial mediation career.



Sabine Walsh

Co-founder & Head of Learning

Qualified solicitor and mediator with over 1500 hours of mediation experience. Skilled programme designer, trainer and assessor. Expertise in designing interactive online learning. Author and past president of Mediators Institute of Ireland.


Justice Michael Peart

Mediator, Arbitrator at

Practising solicitor 1970-2002, Judge of the High Court and Court of Appeal, Ireland 2002-2019. Full-accredited mediator and arbitrator with Armistice.


Aled Davies

Co-founder & CEO Mediator Academy

Over 20 years experience in mediation as a practitioner on complex multi-party disputes, as educator training 1000s of mediators and professionals across industry and also as a  chief assessor on the CIArb mediation training.  His style of teaching and coaching brings out the best in students.



Geoff sharp

Mediator, Maxwell Mediators

London, Singapore

Who's Who Legal - Global Top 5 Mediator

Turlough O'Donnell, SC

Senior Counsel, Accredited Mediator

Dublin, Ireland

'Global leader for mediation' Who’s Who Legal

bill wood Kc

Mediator, Maxwell Mediators - Singapore

London, Singapore

Ranked #1 Mediation Silk in the UK

nadja alexander

Singapore International Dispute Resolution Academy

London, Singapore

Global Elite Thought Leader, Who's Who Legal, 2022

jane player

Mediator, Jane Player Mediation


Corporate Livewire Commercial Mediator of the Year

Tat Lim

Mediator, Maxwell Mediators, Singapore

London, Singapore

'The best in Singapore' Who's Who Legal

Sue Prevezer KC

Mediator, Brick Court Chambers, UK


‘just fearsomely bright’ Legal 500

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About Mediator Academy

We are an innovative education company with a mission to prepare learners with the skills and knowledge to tackle the big challenges of the 21st Century. Our pioneering learning design, collaboration with global industry leaders alongside university partnerships enable us to bring career-focused education to learners anywhere. Our subject matter expertise alongside our international network has enabled us to create the most rigorous mediation training and education programmes in the world.

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Frequently Asked Questions

How long is the programme?

Our Accredited Commercial Mediation Programme is a blended programme which means a portion of your study will be completed online but the vast majority will completed in-person.

The in-person workshop consists of 5 intensive days of skill practice, exercises and case study role-play simulation.
On the final day of the workshop will undertake your role-play assessments.

The online portion of your studies consist of three 2-hour live classes, the remaining portion consists of approximately 20 hours of online lessons that are self directed - that means you can study at your own pace and own time. This will provide much of the theoretical background to conflict, mediation and negotiation.

Your online lessons also contain cinema-quality video role play scenarios that track a number of different commercial disputes. You'll get to see a dispute from all perspectives, not the just the mediator but also lawyers and other participants. You will have access to your online lessons for 12 months, but you must complete all parts of the programme in order to get your certificate.

You must attend all in-person workshop sessions and assessment day. They are intensive and incredibly rewarding, as one delegate put it 'The days and evenings were long and challenging punctuated with essential breaks. Exactly as a properly run mediation should be.'

How will I access the online part of the programme?

You will access the online sections of the programme via our dedicated Learning Management Platform. You can study on a laptop, tablet or even your phone, though for the best experience we recommend a desktop or laptop computer. You will need a stable internet connection. The in-person sessions will take place at the Ormond Rooms in Dublin 7.

Do I need a background in law?

No, you do not have to be a legal professional to undertake this programme, it is equally suited to people working in different sectors such as banking and finance, construction and other commercial sectors. A broad understanding of how the legal system works will be an advantage, and we can direct you to resources on this topic to help you to prepare.

What is the time commitment?

The overall learning commitment is approximately 60 hours, divided between self-directed and synchronous, structured learning.

The in-person workshop sessions are 5 full-days and you must attend all sessions.

The exact time taken for the online lessons will depend on how you structure your study sessions and how quickly you work your way through the materials. You must complete Module 1 online before attending the in person workshops for the best learning experience.
This should take you about 10-12 hours.

Module 2 can be completed after the workshop and will also take about 10-12 hours to complete

You will also need to attend the live online sessions which are a further 6 hours spread across three sessions.

How will I be assessed?

The skills assessment is a one-hour long mediation which will be recorded and assessed by expert external assessors. It will be graded on a pass/fail basis against the IMI Competency Framework. You will have plenty of time to practice and prepare for this and our faculty will provide coaching and feedback to ensure you hit the ground running.

The online sessions will be assessed by an online multiple choice assessment with a pass grade of 50%.

Can I practice as mediator after this programme?

Yes absolutely, providing you successfully complete the course and pass the assessments, you can practice as an International Mediation Institute Qualified Mediator. You can be listed on the IMI website. After building up mediation experience, you can also undertake further advanced assessment and also study for specialisms. You'll also be a UK Civil Mediation Council qualified mediator which opens up opportunities in the UK for you.

What forms of payment do you accept?

We accept all major debit or credit cards. Payments can also be made via bank transfer directly into our account (details below). Please use your surname and invoice number as payment reference.

Account Name: Glyndwr Media Limited
IBAN: GB50 REVO 0099 6911 5443 91

If your firm, company or employer is paying on your behalf and you need us to raise an invoice then please contact us by email: s u p p o r t @ m e d i a t o r a c a d e m y . c o m

When will I get access to the online course materials?

As soon as your course fee has been processed you will receive a receipt along with a welcome email containing all your login details and online course instructions. The live online sessions will already be scheduled and you'll be given access to your online lessons prior to the first live orientation session.

Register Your Interest