Mediator Academy

IMI logo

Internationally Accredited Commercial Mediation Training - London

Qualify as a Civil and Commercial Mediator and gain the skills and knowledge to mediate commercial disputes at home or across borders.

NEXT 5-day 2024 Programme: March 7th - 13th
Register now for our March Programme or our May London Summer School

Learn career-building skills with credentials to back them up

"I attended Mediator Academy's first Summer School and highly recommend it.

Before arriving I worked my way through their comprehensive and high-quality on-line training which skilfully mixes text, simulated sessions, interviews and interactive exercises. It meant that all participants arrived with a good sense of what mediation is, regardless of their experience.

The 5 days with Aled & Sabine - in a stunning venue overlooking Tower Bridge was also excellent. As trainers they are professional and energetic: suitably exacting of us students but eager to share their extensive experience mediating a wide variety of disputes. We worked hard but enjoyed ourselves and learnt a huge amount."

- Marina Wheeler KC
Barrister, mediator and writer
1 Crown Office Row

"I needed a new approach to address workplace conflict and reduce the number of formal grievances in our business. The course was thought-provoking, very practical and I could immediately apply it to real-life conflict scenarios.
The most rewarding aspect was witnessing the immediate impact on my professional life.
I highly recommend this course to fellow HR professionals - it was an important investment in my professional development that will yield long-lasting benefits for both myself and company."

Jonathan Edge
Group HR Director
Quintessential Brands Group

"I've worked in litigation most of my professional life and I was looking for a career change. The course was seriously great. It gives you a practical insight into what you might expect in real life mediation. The course was engaging and was supplemented by theory and all backed up by top practitioners who know what they're talking about. I'd highly recommend this course."

- Marcin Szulc
Mediator, Solicitor
Principal, Rostra Solicitors

"I would highly recommend this programme to anyone looking to developing a practice not only as a mediator but as a practitioner advising parties who are attending mediation. It gives you a real insight into the process and what the people around the mediation table are thinking."

- Deidre Ní Fhloinn PhD
Barrister at Bar of Ireland

Programme Information

5-days In-person Workshop,
London (including. Assessment)
In addition to online study
Accrediting Bodies
International Mediation Institute (IMI) Qualified Mediator & UK Civil Mediation Council (CMC)
£2500 + VAT - March Programme

£2750 + VAT - May Summer School

Combine best-in-class online learning with intensive skill practice. Join us for this 5-day Programme. Study among London's most historic surroundings and take in the cityscape with iconic views across the city.

The  IMI offer a  rigorous and comprehensive accreditation and their international status ensures global recognition of this qualification. The CMC sets professional standards for UK mediators.

Your course fee includes access to all your online learning for 12 months, course handbook and refreshments.
*Mediator Academy Alumni receive 10% discount.



About this PROGRAMME

Civil and commercial focus - establish yourself in the most lucrative area of mediation practice and learn how regulation is driving cases up and opening up new dispute areas.

Internationally respected certification - The IMI provides one of the only independently regulated certified standards for mediation training. Its certification is respected in the global commercial sector.

Blended programme - learn from an international faculty of commercial practitioners and study in an immersive and flexible way. Your programme combines both online and in-person intensive skill practice preparing you for mediation work in both online and face-to-face cases.

Skill mastery - our small cohort-based learning model alongside our just-in-time video based coaching system ensures that you'll receive focused coaching and feedback so that you quickly master the skills you need in order to practice.

Why This Programme

This programme brings together the best of online and face to face learning for a unique educational experience leading to the gold standard in international mediation certification.


Interactive and Personalised Online Learning

Experience an immersive and engaging online learning experience. Learn in a flexible and engaging way, meet your peers and tutors on the live sessions.

Online and in-person

Small Cohort Size - in-person

A maximum cohort size of 10 students guarantees you'll receive very targeted and personalised feedback and coaching.

Live online sessions

Video-based Coaching & Feedback

Maximise skills acquisition and build your confidence through just-in-time, video-based coaching, as well as learning in the group.

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International Certification

Receive a worldwide recognised mediation qualification. Its rigorous and future focused international standards,  enhances career mobility and provides a distinct advantage over other accreditations.

Accredited course

Future Proof Curriculum

Mediation law and practice have changed dramatically. Hit the ground running with the skills and knowledge to work in a rapidly changing commercial environment and learn about new and growing areas of practice.

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World Class expert Faculty

Our online global faculty is made up of the most experienced and renowned commercial practitioners and academics in the world. Our in person faculty have been teaching and practising mediation, on and offline, all over the world for 15 years.

Reserve Your Place

Join us at our iconic offices near Tower Bridge, London.

London (9am-5.30pm) - 7th, 8th, 11th-13th March 2024
Assessment Day: 13th March
Online welcome and orientation session TBC
*Course Fee: £3,000 (£2,500 plus VAT)



London (9am-6pm) - 16th, 17th, 20th - 22nd May 2024
Assessment Day: 22nd May
Summer cocktails & meet the experts - evening of 17th
Online welcome and orientation sessions TBC
*Course Fee: £3,300 (£2,750 plus VAT)



Programme Fee £2,750 plus VAT includes all course materials, lunch, refreshments and access to your online programme for 12 months.

Early Registration fee 2: £2500 plus VAT (Expires 31st July)

Immersive and interactive online lessons.
Approximately 10-20 effort hours per week.
Live online small group sessions and coaching.
A variety of assessment methods.
Meet and work with a global cohort of learners.
Academic, practical and IT support.

Why Mediator Academy

Specialist in mediation education. Over 10,000 international learners have completed our online and in-person courses. You will learn the theory, practice and skills to enable you to be an effective civil and commercial mediator.

Join our community of practitioners and get access to a wealth of resources so that you continually learn, grow, develop and network.

Access to thought leadership. You will have unique access to and learn from the most respected and, crucially, the busiest commercial mediators on the planet.

Programme Curriculum

Flexible Online Lessons

Module 1 - Mediation Processes & Skills (10-hours)

Discover how mediation has changed as a result of the pandemic. Design process models for different disputes. See and model different mediation skills and strategies in action. Assess which cases are suitable for mediation and draft the documents that you and the parties will need.

Module 2 - Mediation Principles (10-hours)

Gain an in-depth understanding of conflict analysis for mediation. Tackle ethical challenges in mediation and take a position on some of the debates influencing the sector. Apply the law to your mediation practice. Learn about new practice areas and future job opportunities.

*Module 1 must be completed before the in-person workshops

Live Sessions

Your online learning will consist of three 2-hour live tutorials via Zoom and two Modules of interactive lessons which you can undertake in your own time and at your own pace.

Tutorial 1 - Orientation (2hr)

Meet your tutors and fellow participants and find out what's ahead. Set some goals and expectations and address questions around assessment process.

Tutorial 2 - Dispute Analysis (2hr)

Learn how to plan a mediation from start to finish. Use models of conflict analysis to find our what is driving the dispute and motivating the parties.

Tutorial 3 - Skill practice and workshop preparartion (2hr)

Dive right into the skill practice sessions through practical exercises. Discover how our coaching model will accelerate your skill acquisition and prepare for the first in-person workshop.

Day 1 & 2

Learn how to manage client intake and get the mediation process underway. Deliver effective opening statements and manage difficult parties and challenging situations.

Day 3 & 4

Move further into the process and implement your mediation plan. Facilitate negotiation and bargaining, and overcome deadlocks. Draft effective mediated settlement agreements. Prepare for your assessment.

Day 5

Undertake your mediation skills assessment in a supported, stress-free environment, and take the next steps toward launching your commercial mediation career.



Sabine Walsh

Co-founder & Head of Learning

Qualified solicitor and mediator with over 1500 hours of mediation experience. Skilled programme designer, trainer and assessor. Expertise in designing interactive online learning. Author and past president of Mediators Institute of Ireland.


Aled Davies

Co-founder & CEO

Over 20 years experience in mediation as a practitioner on complex multi-party disputes, as educator training 1000s of mediators and professionals across industry and also as a  chief assessor on the CIArb mediation training.  His style of teaching and coaching brings out the best in students.


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About Mediator Academy

We are an innovative education company with a mission to prepare learners with the skills and knowledge to tackle the big challenges of the 21st Century. Our pioneering learning design, collaboration with global industry leaders alongside university partnerships enable us to bring career-focused education to learners anywhere. Our subject matter expertise alongside our international network has enabled us to create the most rigorous mediation training and education programmes in the world.

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Frequently Asked Questions

Can I practice as mediator after this programme?

If you successfully complete the course and pass the assessments, you can practice as an International Mediation Institute Qualified Mediator. You can be listed on the IMI website. After building up mediation experience, you can also undertake further advanced assessment and also study for specialisms. You'll also be a UK Civil Mediation Council qualified mediator which opens up opportunities in the UK for you.

How long is the programme?

Our Accredited Commercial Mediation Programme is a blended programme which means a portion of your study will be completed online and the other in-person.

The in-person workshop consists of 5 intensive days of skill practice, exercises and case study role-play simulation.

On the final day of the workshop will undertake your role-play assessments.

The online portion of your studies consist of three 2-hour live classes, the remaining portion consists of approximately 20 hours of online lessons that are self directed - that means you can study at your own pace and own time.

You must attend all in-person workshop sessions and assessment day. You will have access to your online lessons for 12 months, but you must complete all parts of the programme in order to get your certificate.

How will I access the programme?

You will access the online parts of the programme via our dedicated Learning Management Platform. You can study on a laptop, tablet or even your phone, though for the best experience we recommend a desktop or laptop computer. You will need a stable internet connection. The in-person sessions will take place in our offices at Tower Bridge, London.

Do I need a background in law?

You do not have to be a legal professional to undertake this programme, it is equally suited to people working in different sectors such as banking and finance, construction and other commercial sectors. A broad understanding of how the legal system works will be an advantage, and we can direct you to resources on this topic to help you to prepare.

What is the time commitment?

The overall learning commitment is approximately 60 hours, divided between self-directed and synchronous, structured learning.

The in-person workshop sessions are 5 full-days and you must attend all sessions.

The exact time taken for the online lessons will depend on how you structure your study sessions and how quickly you work your way through the materials. You must complete Module 1 online before attending the in person workshops for the best learning experience.
This should take you about 10-12 hours.

Module 2 can be completed after the workshop and will also take about 10-12 hours to complete

You will also need to attend the live online sessions which are a further 6 hours spread across three sessions.

How will I be assessed?

The online sessions will be assessed by an online multiple choice assessment with a pass grade of 50%.

The skills assessment is a one-hour long mediation which will be recorded and assessed by expert external assessors. It will be graded on a pass/fail basis against the IMI Competency Framework. You will have plenty of time to practice and prepare for this and our faculty will provide coaching and feedback to ensure you hit the ground running.

What forms of payment do you accept?

We accept all major debit or credit cards. Payments can also be made via bank transfer directly into our account (details below). Please use your surname and invoice number as payment reference.

Account Name: Glyndwr Media Limited
Sort Code: 40-02-26
Account No.: 72659956
IBAN: GB07HBUK40022672659956

If your firm, company or employer is paying on your behalf and you need us to raise an invoice then please contact us by email: support@mediatoracademy .com

When will I get access to the online course materials?

As soon as your course fee has been processed you will receive a VAT receipt along with a welcome email containing all your login details and online course instructions. The live online sessions will already be scheduled and you'll be given access to your online lessons prior to the first live orientation session.

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