Mediator Academy
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Internationally Accredited Commercial Mediation Training - London

Are you considering mediation training? Qualify as a Civil and Commercial Mediator and start mediating commercial disputes at home and across borders.

If you are contemplating a career path in dispute resolution, we will help you become an accredited mediator. Join our five-day mediation training course to gain all the necessary core skills and knowledge.

This mediation course consists of self-directed online learning, live online sessions, and a five-day in-person practical training. The course is hosted by experienced mediators, giving you a valuable opportunity to learn directly from the best.

NEXT 2024 Mediation Course: To Be Confirmed
Register interest now for our NEXT Accredited Mediation Training

Learn career-building skills with credentials to back them up

Our training courses have helped aspiring mediators step out of their comfort zones, expand their career portfolios, and serve their clients better.

They also took the time to share their positive experiences in our five-day training course. Here is what they have to say:

"I attended Mediator Academy's first Summer School and highly recommend it.

Before arriving I worked my way through their comprehensive and high-quality on-line training which skilfully mixes text, simulated sessions, interviews and interactive exercises. It meant that all participants arrived with a good sense of what mediation is, regardless of their experience.

The 5 days with Aled & Sabine - in a stunning venue overlooking Tower Bridge was also excellent. As trainers they are professional and energetic: suitably exacting of us students but eager to share their extensive experience mediating a wide variety of disputes. We worked hard but enjoyed ourselves and learnt a huge amount."

- Marina Wheeler KC
Barrister, mediator and writer
1 Crown Office Row

"I needed a new approach to address workplace conflict and reduce the number of formal grievances in our business. The course was thought-provoking, very practical and I could immediately apply it to real-life conflict scenarios.
The most rewarding aspect was witnessing the immediate impact on my professional life.
I highly recommend this course to fellow HR professionals - it was an important investment in my professional development that will yield long-lasting benefits for both myself and company."

Jonathan Edge
Group HR Director
Quintessential Brands Group

"I wanted to learn mediation skills to complement my practice as an arbitrator. I was attracted to this course by the opportunity to learning in a small group. The course was interesting and thought provoking and the group was relaxed and supportive. The most useful element for me was conducting the face to face  role plays - great fun but also a brilliant learning opportunity. Aled and Sabine are excellent teachers - we covered a lot of ground without ever feeling rushed or superficial."

- Karen Maxwell
Barrister, Arbitrator
20 Essex Chambers

"The course is remarkable; it is effective both as a way of understanding the philosophy and psychology behind mediation, and in teaching the practical aspects and nuances of mediation practice. I had been involved in mediations (representing parties) for many years, mostly in either PI/Clinical Neg cases or commercial disputes. This course taught very quickly why non-evaluative mediation works, how to do it, and just as importantly how to do so with confidence. I would recommend it to anyone interested in mediation on precisely those bases."

- Charlie Cory-Wright KC
Joint Head of 39 Essex Chambers

"I was hoping for a practical, skills-based training, and the course more than met my expectations. The course was thoughtfully designed, with excellent supporting written materials and did not shy away from tackling tricky issues. It was particularly beneficial to be trained by mediators with extensive real-world experience. They were also really supportive and excellent at providing constructive criticism that helped us improve and reach the required standard.."

- Simon Milnes KC
Barriser, Arbitrator & Mediator
20 Essex Chambers

"I've worked in litigation most of my professional life and I was looking for a career change. The course was seriously great. It gives you a practical insight into what you might expect in real life mediation. The course was engaging and was supplemented by theory and all backed up by top practitioners who know what they're talking about. I'd highly recommend this course."

- Marcin Szulc
Mediator, Solicitor
Principal, Rostra Solicitors

"I would highly recommend this programme to anyone looking to developing a practice not only as a mediator but as a practitioner advising parties who are attending mediation. It gives you a real insight into the process and what the people around the mediation table are thinking."

- Deidre Ní Fhloinn PhD
Barrister at Bar of Ireland
Mediating commercial and workplace disputes can be challenging because they often feature complex issues, strong emotions, competing agendas, and financial elements. Our intensive training course will help you develop the core skills to handle these challenges.

Programme Information

5-days In-person Workshop,
London (including. Assessment)
In addition to online study
Accrediting Bodies
International Mediation Institute (IMI) Qualified Mediator & UK Civil Mediation Council (CMC)

£2750 + VAT - September Course

Our mediation training course is a combination of online and in-class learning. Study among London's most historic surroundings and take in the cityscape with iconic views across the city, honing your mediation skills through intensive practical training, coaching, and feedback.

The IMI offers rigorous and comprehensive accreditation, and its international status ensures global recognition of this training course. In addition, the Civil Mediation Council sets and oversees professional standards for UK mediators and advocates for the use of mediation in resolving different kinds of conflict.

Your course fee includes access to all your online learning for 12 months, along with your course handbook and refreshments.

*Mediator Academy Alumni receive a 10% discount.



Advantages of Pursuing Mediation Training

Completing a mediation training programme opens a new career path for you in the field of Alternative Dispute Resolution (ADR). You'll become a sought-after facilitator in settling disputes, especially for parties who want a faster and more cost-efficient way of resolving conflicts.

This formal training strengthens your credibility as a mediator, enhances your efficiency in negotiations, and improves your discernment in guiding disputing parties towards win-win solutions. In turn, you'll earn more trust from your clients, allowing you to expand your reach as an accredited mediator.

How Do I Become a Certified Mediator in the UK?

To become a certified mediator, you need to complete an accredited mediation training course, pass the assessment, and register with an accredited organisation.
For civil and commercial mediation, you need take a Civil Mediation Council (CMC) accredited course to apply for registered mediator status.

Benefits of Our Mediation Training Course

Do you feel that you have a future in conflict resolution? Our mediation training course will help improve your skills in de-escalating conflicts and facilitating collaborative negotiations.

The benefits of our courses include the following:

Civil and commercial focus

Establish yourself in the most lucrative area of mediation practice and learn how regulation is driving cases up and opening up new dispute areas. Develop your mediation skills to help resolve contractual disputes, business partnership conflicts,  intellectual property disputes and many more.

Blended programme

Learn from an international faculty of commercial practitioners and study in an immersive and flexible way. Your course combines online and in-person intensive skill practice, preparing you for mediation work in both online and face-to-face cases.

Internationally recognised certification

The IMI provides one of the most rigorous and independently regulated certified standards for mediation training. Its certification is respected in the global commercial sector, boosting your credibility and making you more visible to potential clients, employers, and organisations.

Skill mastery

Our course combination of a small cohort-based learning model and a just-in-time video-based coaching system ensures you'll receive focused coaching and feedback. This unique setup is an excellent foundation for your mediation career, allowing you to thoroughly master the skills you need to become an accredited mediator.

What Makes Our Mediation Training Course Unique?

This programme brings together the best of online and face to face learning for a unique educational experience leading to the gold standard in international mediation certification.


Interactive and Personalised Online Learning

Experience an immersive and engaging learning experience that blends both in-person and online channels. Improve your craft in civil and commercial mediation while taking in the iconic cityscape of London.

Online and in-person

Small Cohort Size - in-person

A maximum cohort size of 10 students guarantees you'll receive very targeted and personalised feedback and coaching. This allows for direct and collaborative discussions between students and tutors.

Live online sessions

Video-based Coaching & Feedback

Maximise skills acquisition and build your confidence through just-in-time, video-based coaching, and learning various aspects of mediation within the group.

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International Certification

Receive an internationally recognised mediation qualification and enhance your career mobility. Our training course offers you a distinct advantage over other accreditations, which is a valuable investment for your professional growth.

Accredited course

Future Proof Curriculum

Mediation law and practice have changed dramatically. Hit the ground running with the skills and knowledge to work in a rapidly changing commercial environment while learning about new and growing areas of practice.

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World Class expert Faculty

Our online global faculty is made up of the most experienced and renowned commercial practitioners not just in London but across the globe. Our in-person faculty and tutors have been teaching and practising mediation, on and offline, worldwide for 15 years.

Reserve Your Spot

Join us at our iconic offices near Tower Bridge, London.

London Mediation Training Course -Sept/Oct 2024
London (9am-6pm) - 30th Sept, 1st, 2nd, 3rd & 5th Oct  
Assessment Day: 5th Oct
Online welcome and orientation sessions TBC
*Course Fee: £3,300 (£2,750 plus VAT)



Programme Fee £2,750 plus VAT includes all course materials, lunch, refreshments and access to your online programme for 12 months.

Early Registration fee 2: £2500 plus VAT (Expires 31st July)

London Mediation Training Course - 2024
Dates To Be Confirmed


Immersive and interactive online lessons.
Approximately 10-20 effort hours per week.
Live online small group sessions and coaching.
A variety of assessment methods.
Meet and work with a global cohort of learners.
Academic, practical and IT support.

Why Mediator Academy

For over a decade, Mediator Academy has provided direct pathways to mediation qualification. Be part of over 10,000 international learners who have completed our online and in-person courses. You will learn the theory, practice, and skills to be an effective civil and commercial mediator.

Come and join our community of practitioners and get access to a wealth of resources that will help you continually learn, grow, develop, and network. Our courses are internationally accredited, giving you a vast network of potential clients and employers.

Finally, our courses serve as a direct pathway to global thought leadership. Learn from the most respected and, crucially, the busiest commercial mediators on the planet. You get to become an accredited mediator, while also moving your career forward with industry-specific leadership skills.

Programme Curriculum

Flexible Online Lessons

Module 1 - Mediation Processes & Skills (10-hours)

Discover how mediation has changed as a result of the pandemic. Design process models for different disputes. See and model different mediation skills and strategies in action. Assess which cases are suitable for mediation and draft the documents that you and the parties will need.

Module 2 - Mediation Principles (10-hours)

Gain an in-depth understanding of conflict analysis for mediation. Tackle ethical challenges in mediation and take a position on some of the debates influencing the sector. Apply the law to your mediation practice. Learn about new practice areas and future job opportunities.

*Module 1 must be completed before the in-person workshops

Live Sessions

Your online learning will consist of three 2-hour live tutorials via Zoom and two Modules of interactive lessons which you can undertake in your own time and at your own pace.

Tutorial 1 - Orientation (2hr)

Meet your tutors and fellow participants and find out what's ahead. Set some goals and expectations and address questions around assessment process.

Tutorial 2 - Dispute Analysis (2hr)

Learn how to plan a mediation from start to finish. Use models of conflict analysis to find our what is driving the dispute and motivating the parties.

Tutorial 3 - Skill practice and workshop preparartion (2hr)

Dive right into the skill practice sessions through practical exercises. Discover how our coaching model will accelerate your skill acquisition and prepare for the first in-person workshop.

Day 1 & 2

Learn how to manage client intake and get the mediation process underway. Deliver effective opening statements and manage difficult parties and challenging situations.

Day 3 & 4

Move further into the process and implement your mediation plan. Facilitate negotiation and bargaining, and overcome deadlocks—draft effective mediated settlement agreements. Prepare for your assessment.

Day 5

Undertake your mediation skills assessment in a supported, stress-free environment. Take the next steps toward launching your commercial mediation career.



Sabine Walsh

Co-founder & Head of Learning

Qualified solicitor and mediator with over 1500 hours of mediation experience. Skilled programme designer, trainer and assessor. Expertise in designing interactive online learning. Author and past president of Mediators Institute of Ireland.


Aled Davies

Co-founder & CEO

Over 20 years experience in mediation as a practitioner on complex multi-party disputes, as educator training 1000s of mediators and professionals across industry and also as a  chief assessor on the CIArb mediation training.  His style of teaching and coaching brings out the best in students.


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About Mediator Academy

We are an innovative education company with a mission to prepare learners with the skills and knowledge to tackle the big challenges of the 21st Century. Our pioneering learning design and collaboration with global industry leaders alongside university partnerships enable us to bring career-focused education to learners anywhere. Our subject matter expertise alongside our international network has enabled us to create the most rigorous mediation training and education programmes in the world.

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Frequently Asked Questions

Can I practice as mediator after this programme?

If you successfully complete the course and pass the assessments, you can practice as an International Mediation Institute Qualified Mediator. You can be listed on the IMI website. After building up your mediation experience, you can also undertake further advanced assessment and also study for specialisms. This opens up more opportunities for you to practise mediation in the UK.

How long is the programme?

Our Accredited Commercial Mediation Programme is a blended training course, which means a portion of your study will be completed online, while the other aspects of your course will be in-person.

The in-person workshop consists of 5 in-depth days of skill practice, exercises, and case study role-play simulation. On the workshop's final day, you will undertake your role-play assessments.

The online portion of your studies consists of three 2-hour live classes and approximately 20 hours of self-directed online lessons.

You must attend all in-person workshop sessions and assessment day. You will have access to your online lessons for 12 months, but you must complete all parts of the programme in order to get your certificate.

How will I access the programme?

You will access the online parts of the training course via our dedicated Learning Management Platform. You can study on a laptop, tablet or even your phone. For the best experience, we recommend a desktop or laptop computer. You will need a stable internet connection. The in-person sessions will take place in our offices at Tower Bridge, London.

Do I need a background in law?

You do not have to be a legal professional to undertake this course. It is equally suited to people working in different sectors such as banking and finance, construction and other commercial sectors. A broad understanding of how the legal system works will be an advantage, and we can direct you to resources on this topic to help you prepare.

How will I be assessed?

The online sessions will be assessed by an online multiple choice assessment with a pass grade of 50%.

The skills assessment is a one-hour long mediation which will be recorded and assessed by expert external assessors. It will be graded on a pass/fail basis against the IMI Competency Framework. You will have plenty of time to practise and prepare for this, and our faculty will provide coaching and feedback to ensure you hit the ground running.

What forms of payment do you accept?

We accept all major debit or credit cards. Payments can also be made via bank transfer directly into our account (details below). Please use your surname and invoice number as payment reference.

Account Name: Glyndwr Media Limited
Sort Code: 40-02-26
Account No.: 72659956
IBAN: GB07HBUK40022672659956

If your firm, company or employer is paying on your behalf and you need us to raise an invoice, then please contact us by email: support@mediatoracademy .com

When will I get access to the online course materials?

As soon as your course fee has been processed, you will receive a VAT receipt along with a welcome email containing all your login details and online course instructions. The live online sessions will already be scheduled and you'll be given access to your online lessons prior to the first live orientation session.

Register Your Interest

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