The way we resolve disputes is changing. Businesses and individuals are no longer willing to bear the expense and time of going to court and are turning to alternative ways of resolving conflict. This change means organisations need people skilled in preventing and managing disputes, and guiding them through more efficient and successful processes like mediation.
This programme combines a study of the theory of conflict, the practice and skills of dispute resolution and an exploration of new technologies and developments in the field. Students will gain the knowledge and competencies to prevent, manage and resolve disputes in a wide variety of settings.
Students will understand and critically analyse different theories of and approaches to conflict and dispute resolution, with a particular focus on mediation.
Students will apply legal and professional principles and guidance to conflict and dispute scenarios, and select strategies and approaches to dispute resolution and mediation.
Students will be able to evaluate which interventions and strategies are required in different contexts, describe the reasoning for these and be able to take and justify a position on the key current debates in the field.
Students will be able to demonstrate advanced mediation and communication skills in complex dispute contexts, and inform their practice with appropriate theoretical knowledge.
Students will be able to integrate different theories and practice, reflect on and in learning and manage the complexity of an evolving field of study and practice.
This Module addressed the root causes and effects of conflict and analyses the role of communication in driving and resolving conflict. It also introduces the myriad of alternative dispute resolution processes and methods, and the core skills of negotiation.
This Module focuses on mediation, a process experiencing exponential growth in use and popularity. It addresses both the theory and process models of mediation, and explores the range of mediation skills and competencies.
This Module locates the practice of mediation in a dynamic and evolving regulatory framework, addressing the current laws and ethics that govern the process and practice. It also explores the rapidly increasing role of technology in mediation, including online mediation, and semi-automated processes.
Associate Professor, UCD Sutherland School Of Law
Co-founder & Head of Learning, Mediator Academy
Mediator, Maxwell Mediators - Singapore
Who's Who Legal Global Top 5 Mediator
Mediator, Brick Court Chambers, UK
‘just fearsomely bright’ Legal 500
Mediator, Jane Player Mediation - UK
Corporate Livewire Commercial Mediator of the Year
Mediator, Maxwell Mediators, Singapore
Ranked #1 Mediation Silk in the UK
The High Court of Ireland
High Court of Ireland and Court of Appeal
Mediator, Conflict Resolution Scholar
Specialist in conflict communication
Author, Academic & ADR Practitioner
Lawyer, Arbitrator & Mediator
Senior Counsel, Accredited Mediator
'Global leader for mediation' Who’s Who Legal
Mediator, Maxwell Mediators, Singapore
'The best in Singapore' Who's Who Legal
Mediator, Legal Tech Entrepreneur, USA
Working at the intersection of dispute resolution and legal innovation
University College Dublin Sutherland School of Law is partnering with Mediator Academy to create digital learning experiences that are engaging, immersive and flexible. Together they are bringing a new in-demand skills-based programme to those at the front line of dispute resolution.
Ranked one of the Top 100 Universities in the World for Law, UCD Sutherland School of Law is the leading centre for legal education and research in Ireland.
Since its establishment in 1911, the School's educational mission has remained at the heart of its endeavours and today their wide range of high quality programmes encourage the development of both a critical understanding of law and the enhancement of legal and interdisciplinary knowledge and skills.
The School works closely with law firms, government departments and NGOs to boost employability and develop professional skills among their students.
Mediator Academy is an online education provider on a mission to prepare the learners of today with the skills, knowledge and disposition to tackle the big challenges of the 21st Century. Their innovative approach to learning design brings theory and practice to life through immersive and engaging digital programmes. They are building a future where anyone, anywhere can access the very best educational programmes in dispute resolution and technology. Through their partnerships with leading universities they are able to offer pathways to qualifications and on-ramps to meaningful careers.
Mediator Academy has become the first organisation in Ireland to be able to offer an internationally recognised qualification in Mediation Advocacy. Having gained the International Mediation Institute’s “Qualifying Assessment Programme” status, we are also the only organisation offering this assessment and the resulting qualification online. The qualifying assessment is offered as part of this programme and is available to candidates who meet certain criteria and who, if successful, can use the designation Certified Mediation Advocate and join and be listed with the IMI.
You can study on any device - desktop, laptop, tablet or even smartphone. For the best learning experience we recommend a desktop or laptop and a quiet place, but you can always revisit and catch up with learning on the go. You will need a stable internet connection for the interactive lessons, but you can download resources to read offline.
Applications are welcomed from candidates holding an approved university degree or law-based interdisciplinary university degree, and from candidates with other academic and/or professional qualifications and/or relevant experience that will satisfy the Law School that they are able to participate in this programme.
This programme is designed for busy professionals who wish to study alongside their working lives. It is part time and the majority of the learning is self-directed, so you can study when suits you best. Live sessions will be scheduled outside standard working hours to allow you to engage with your tutors and fellow students. Asynchronous discussion will allow you to continue your learning conversations at your convenience. Estimated effort hours are approximately 10-20 hours per week.
Your learning will be assessed as you work through the programme by means of interactive practice assessments, quizzes and multiple choice tests at the end of each unit and graded discussion fora. Assessment will culminate in a Capstone Project in which you will have the opportunity to apply your learning to your own context and showcase your new knowledge and skills.
When you select the Apply Now button on this page you will be transported to the University College Dublin Sutherland School of Law website. There will be more information about the programme on the programme page and detailed instruction on how to complete the application process. You can also contact us directly through the form on this website if you have any queries.
The majority of the learning for this course is self-directed, there will be a maximum of 1-2 hours of scheduled engagement per week. These will be flexible so as to ensure students can participate alongside their working lives. A final timetable for these sessions will be issued at commencement of the programme.
On successful completion of the programme, graduates will attain a Professional Diploma (Level 9) from UCD Sutherland School of Law. Graduates will also be eligible to participate in a Summer School to be held in person at UCD Sutherland School of Law (Dates will be announced soon). The Summer School offers you a chance to learn from a distinguished faculty of experts, to practice your skills and to undergo assessment for a recognised mediation advocacy certification. The qualifying assessment is offered as part of this programme and is available to candidates who meet certain criteria and who, if successful, can use the designation Certified Mediation Advocate and join and be listed with the International Mediation Institute in the Hague.